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Termination Policy

Baseline Data Systems, Inc.
Torrance, CA USA

Termination of OA Mobile/Office Accelerator Service (OA)

Pursuant to the Baseline Data Systems End User License Agreement (EULA), either party may terminate a Customer's OA account at any time, for any reason. Customers may request termination by calling 310-214-8528, Monday through Friday, between 9:00 a.m. and 5:00 p.m. (PT). Alternatively, you may email us at sales@oamobile.com.

Please note that all payments are non-refundable. OA subscriptions are prepaid. Therefore, cancellations made during an active billing term (monthly, quarterly, or annually, depending on your subscription) will become effective on the final day of the current billing term.

Notwithstanding termination, the Customer remains responsible for all fees incurred through, and including, the effective date of termination.

Customer Data After Account Termination

If your account is terminated by Baseline Data Systems due to non-payment or for any other reason permitted under the EULA, you may—when permitted by law and requested within 30 days of termination—export your basic contact and calendar data.

The export must be completed on a date specified by BDS using the available export fields and formats provided by OA, and only after all outstanding fees have been paid. Customers may also export their data at any time before voluntarily terminating their OA service.

Once OA service has been terminated by either party, BDS has no obligation to retain Customer Data and may permanently delete it without further notice, including during the 30-day period following termination.

Additionally, within 30 days of termination, you may request the permanent deletion of your CRM data from our servers. Such requests are typically processed within 90 days.

Baseline Data Systems will retain your account name, primary contact information, billing history, and related records for as long as necessary to comply with legal, accounting, tax, or legitimate business requirements.